PMSi

Call Accounting

Voice Mail

Brochure

PMSi

Overview

PMSi gateway interfaces between the Property/Hotel Management System and PABX.
PMSi can also be implemented to integrate with other Surfsonix Hospitality Solution Modules.

Features

Web-based PMSi gateway

Process messages from Hosts & Updates PABX

Message light indicator turns on/off

Interface Link to PMS, Voicemail & PABX with link

Check In/ Check out

Wake-up call Functions

System status notification

Update Guests Information

Benefits

User friendly interface

Effective and instantaneous compatibility with Surfsonix products and connection to PMS & PABX.

Ensure reliable communication between PMS, PABX and other Systems.

Instantly identifies and notifies of any connection problem or failure to ensure continuous services.

CALL ACCOUNTING

Overview

Surfsonix CAS is a web-based telephone call billing system that manages the telephone call charge details and service usage in a venue. Our smart Call Management System is designed for small to large size businesses. It includes complete tracking of all inbound and outbound calls and includes the facility to bill for additional requirements and other charges.

Features

Track all calls (Local, International, Incoming, Outgoing and Internal calls)

Perform night audit

Track Missed calls

Customized reports and analytics

Automatic calculation of call charges for all calls.

Benefits


Cloud enabled solution

Surfsonix CAS is a cloud enabled solution which simplifies complex interface requirements and integrations to unify major property management systems and PABX systems.

Saving your money

Minimize the overall costs to integrate your system and connect different products and solutions seamlessly. Subscriptions available on OPEX basis. No purchase of hardware requirement. Purchase and Play solution.

Multiple billing capabilities

Provides insight into individual guest preferences to support billing on different services.

Anytime, anywhere access

The cloud enabled solution allows Remote Access to the system, no matter where you are.

Delivering the best guest experience

Fully integrating and interfacing with our complete suite of products enables you to enhance service and experiences for guests.

VOICE MAIL

Overview

VOICE MAIL is a robust voice and digital messaging system that integrates seamlessly with the telephone system and PMSi gateway to deliver guest messages securely and efficiently.

Features

Voicemail for both Guest & Admin Users

Wakeup call can be set for both short and long term needs

View and Print Logs

Automated setting of wakeup call from hotel PMS to PABX (telephony system)

An Alert notification pops-up when wakeup call is neither answered nor activated

Individual / Group Wakeup Call can be setup easily with few clicks of a button

Enable tracking of users those who set or modifies the wakeup call

Benefits


Communication simplified

Manage voicemails for guests upon check-in and check-out.

Being there for guests the moment they awake

Auto wake-up call and checkout reminder call for individuals or groups

Comprehensive reporting

Web-based reporting and real time statistics ensure your staff members have the right information at the right time.


Brochure