Overview
PMSi gateway interfaces between the Property/Hotel Management System and PABX.
PMSi can also be implemented to integrate with other Surfsonix Hospitality Solution Modules.
Features
- Web-based PMSi gateway
- Process messages from Hosts & Updates PABX
- Message light indicator turns on/off
Interface Link to PMS, Voicemail & PABX with link
Check In/ Check out
Wake-up call Functions
System status notification
Update Guests Information
Benefits
User friendly interface
Effective and instantaneous compatibility with Surfsonix products and connection to PMS & PABX.
Ensure reliable communication between PMS, PABX and other Systems.
Instantly identifies and notifies of any connection problem or failure to ensure continuous services.
CALL ACCOUNTING
Overview
Surfsonix CAS is a web-based telephone call billing system that manages the telephone call charge details and service usage in a venue. Our smart Call Management System is designed for small to large size businesses. It includes complete tracking of all inbound and outbound calls and includes the facility to bill for additional requirements and other charges.
Features
Track all calls (Local, International, Incoming, Outgoing and Internal calls)
Perform night audit
Track Missed calls
Customized reports and analytics
Automatic calculation of call charges for all calls.
Benefits
Cloud enabled solution
Surfsonix CAS is a cloud enabled solution which simplifies complex interface requirements and integrations to unify major property management systems and PABX systems.
Saving your money
Minimize the overall costs to integrate your system and connect different products and solutions seamlessly. Subscriptions available on OPEX basis. No purchase of hardware requirement. Purchase and Play solution.
Multiple billing capabilities
Provides insight into individual guest preferences to support billing on different services.
Anytime, anywhere access
The cloud enabled solution allows Remote Access to the system, no matter where you are.
Delivering the best guest experience
Fully integrating and interfacing with our complete suite of products enables you to enhance service and experiences for guests.
VOICE MAIL
Overview
VOICE MAIL is a robust voice and digital messaging system that integrates seamlessly with the telephone system and PMSi gateway to deliver guest messages securely and efficiently.
Features
Voicemail for both Guest & Admin Users
Wakeup call can be set for both short and long term needs
View and Print Logs
Automated setting of wakeup call from hotel PMS to PABX (telephony system)
An Alert notification pops-up when wakeup call is neither answered nor activated
Individual / Group Wakeup Call can be setup easily with few clicks of a button
Enable tracking of users those who set or modifies the wakeup call
Benefits
Communication simplified
Manage voicemails for guests upon check-in and check-out.
Being there for guests the moment they awake
Auto wake-up call and checkout reminder call for individuals or groups
Comprehensive reporting
Web-based reporting and real time statistics ensure your staff members have the right information at the right time.