Safir Airport Hotel

About Safir Airport Hotel

Safir Airport Kuwait is located within the Kuwait International Airport restricted zone, between the Airport Main Terminal and the Amiri Terminal within the customs area.To access the hotel, guests must go to the transit counter inside the airport and arrange transfer via the service bus.

Industry: Hospitality
Location: Kuwait
Products Implemented: Surfsonix Neo
Use Cases: PMS

Summary

800K+

Data Record

Customers logging in to the WiFi

240%

Revenue Generated

Through displaying add to the customers logging in to the WiFi

99%

Rating Increased

through customers logging in to the WiFi

Safir Airport Hotel

Challenge

The customer’s primary focus is on optimizing their network infrastructure to deliver an enhanced internet experience. They are looking for a solution that includes intelligent bandwidth control for efficient resource allocation. Integration with their Property Management System (PMS) is crucial for enhancing guest services and operational efficiency. Simultaneously, user-friendly management tools are essential to streamline operations. Moreover, they require a dynamic, customizable splash page to align with their branding and guest needs, ultimately ensuring a superior internet experience for all users.

  • Network infrastructure optimization
  • Integration with Loyalty Program
  • Integration with their Property Management System (PMS)

Solution

Surfsonix NEO, our Smart Internet Access (IA) solution, was rolled out, featuring advanced bandwidth management capabilities powered by Intelligent Bandwidth Control, ensuring resource allocation efficiency. We introduced a dynamic splash page to streamline internet access, resulting in uninterrupted connectivity across the entire location. This enhancement facilitates the efficient transmission of critical communication data.

  • Advanced bandwidth management
  • Seamless connectivity for Pms & Visitor
  • Dynamic splash page
Safir Airport
Safir Airport Hotel

Net Outcome

Through the implementation of Surfsonix solutions, featuring cutting-edge bandwidth management and advanced data analytics, we’ve not just elevated the user experience; we’ve also redefined our data-driven marketing approaches, pushing customer engagement to uncharted territories.

  • Increase in Loyalty Program Membership
  • Trend reporting and Data Analytics
  • Smart Marketing