About MGrand Hotel
In the heart of Doha’s bustling business district, the M Grand Hotel offers 172 rooms and 3 suites, with easy access to key locations like City Center Shopping Mall, Villaggio Mall, and Souq Waqif. Our hotel features 4 meeting rooms, dining options at La Brasserie, La Villa, and The Old Manor Steakhouse and Bar, as well as leisure facilities including an outdoor pool, fitness center, and sauna. Airport transfers and tours can be arranged upon request.
Summary
98.9%
Conversion Loyalty program
All customers logging in to the WiFi were presented with a form to signup for loyalty program
200K+
Data Collected
from customers logging in to the WiFi
110%
Revenue Generated
From customers Through Loyalty program
Challenge
The customer’s primary focus is on optimizing their network infrastructure to deliver an enhanced internet experience. They are looking for a solution that includes intelligent bandwidth control for efficient resource allocation. Simultaneously, user-friendly management tools are essential to streamline operations. Integration with their Property Management System (PMS) is crucial for enhancing guest services and operational efficiency. Moreover, they require a dynamic, customizable splash page to align with their branding and guest needs, ultimately ensuring a superior internet experience for all users.
Solution
Surfsonix NEO, our Smart Internet Access (IA) solution, was deployed with advanced bandwidth management, driven by the Intelligent Bandwidth Control, ensured efficient resource allocation. A dynamic splash page was designed for swift and straightforward internet access. This resulted in seamless connectivity across the entire site, allowing for the efficient delivery of crucial communication data and also identify Loyalty Program Members.
Net Outcome
Incorporating Surfsonix solutions, complete with cutting-edge bandwidth management and advanced data analytics, has not just elevated the user experience, but also increase in new loyalty members to sign-up using a digital form on splash page and taking customer engagement to new heights.
Client's Testimonial
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IT Manager Name
Designation