MGrand Hotel

About MGrand Hotel

In the heart of Doha’s bustling business district, the M Grand Hotel offers 172 rooms and 3 suites, with easy access to key locations like City Center Shopping Mall, Villaggio Mall, and Souq Waqif. Our hotel features 4 meeting rooms, dining options at La Brasserie, La Villa, and The Old  Manor Steakhouse and Bar, as well as leisure facilities including an outdoor pool, fitness center, and sauna. Airport transfers and tours can be arranged upon request.

Industry: Hospitality
Location: Qatar
Products Implemented: Surfsonix Neo
Use Cases: PMS & Customer Loyalty Program



Conversion Loyalty program

All customers logging in to the WiFi were presented with a form to signup for loyalty program


Data Collected

from customers logging in to the WiFi


Revenue Generated

From customers Through Loyalty program



The customer’s primary focus is on optimizing their network infrastructure to deliver an enhanced internet experience. They are looking for a solution that includes intelligent bandwidth control for efficient resource allocation. Simultaneously, user-friendly management tools are essential to streamline operations. Integration with their Property Management System (PMS) is crucial for enhancing guest services and operational efficiency. Moreover, they require a dynamic, customizable splash page to align with their branding and guest needs, ultimately ensuring a superior internet experience for all users.

  • Integration with their Property Management System (PMS)
  • Network infrastructure optimization
  • Integration with Loyalty Program


Surfsonix NEO, our Smart Internet Access (IA) solution, was deployed with advanced bandwidth management, driven by the Intelligent Bandwidth Control, ensured efficient resource allocation. A dynamic splash page was designed for swift and straightforward internet access. This resulted in seamless connectivity across the entire site, allowing for the efficient delivery of crucial communication data and also identify Loyalty Program Members.

  • Seamless connectivity for Inhouse Guests & Visitors
  • Customer Loyalty Program Integration
  • Advanced bandwidth management
  • Dynamic splash page
MGrand Hotel

Net Outcome

Incorporating Surfsonix solutions, complete with cutting-edge bandwidth management and advanced data analytics, has not just elevated the user experience, but also increase in  new loyalty members to sign-up using a digital form on splash page and taking customer engagement to new heights.

  • Increase in Loyalty Program Membership
  • Trend reporting and Data Analytics
  • Smart Marketing

Client's Testimonial

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