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Almarai

About Almarai

Almarai is the largest food company in Gulf which transformed Saudi Arabia’s traditional dairy farming industry to meet the needs of a rapidly expanding domestic market. Numerous agricultural projects were launched to achieve this vision. Starting with fresh milk and Laban processing, the scale and scope of these initiatives soon expanded to incorporate modern dairy farms and state-of-the-art processing plants.

The aim is to establish ourselves as a low-cost producer so that our consumers can enjoy high-quality products at an affordable price.

Industry: Food Enterprise
Location: Saudi Arabia
Products Implemented: Surfsonix Neo
Use Cases: Employee Database Login

Summary

8,200+

Device Load

Constant Through customers logging in to the WiFi

100%

User Satisfaction

Increased !

0.2%

Customer Complaint

From Logged-in  User

Almarai

Challenge

The goal was to establish consistent internet services across their Head Office and all branches, emphasizing scalability and cost-effectiveness. The solution needed to feature user-friendly management, efficient bandwidth control on a user level, and a dynamic, customizable splash page. Additionally, Employee Id Login Based Authentication with throttle period was essential. The solution aimed to provide extensive WiFi access, facilitate Layer-3 Routing, and ensure a reliable internet service backup.

  • Login using Employee ID
  • Complicated Layer-3 Network Configuration
  • HA Backup Server with Simultaneously Synchronization
  • Limited Data Usage per Device per Day

Solution

Surfsonix NEO, our Smart Internet Access (IA) solution, was deployed with a resilient High Availability Backup Server mode. The integration of an Employee Id Login module with throttle period and SMS OTP which enabled seamless mobile authentication for users. Advanced bandwidth management ensured efficient resource allocation. A dynamic splash page was designed for swift and straightforward internet access. The Extended Route feature allows Layer-3 network devices to connect to Surfsonix, enabling the efficient delivery of crucial communication data. This resulted in seamless connectivity across the entire location for all sites. The deployment of Guest WiFi was achieved within just 2 weeks, supported by a unique and robust database.

  • Extended Route with DHCP Range for each Layer-3 Network Devices
  • Bandwidth Throttling for per Device per Day
  • Employee ID Authentication with SMS OTP
  • High Availability Backup Server
Almarai
Almarai

Net Outcome

The deployment of Surfsonix resulted in increased guest satisfaction levels, primarily due to a more reliable and efficient internet service. Additionally, lower operational expenditures were achieved by eliminating support overheads, while the user-friendly management system facilitated smoother and more streamlined operations.

  • Increased Users Satisfaction
  • Low Operational Expenditure
  • Robust Security
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