Overview
Surfsonix HOMS is a smart cloud enabled Hotel Operations Management Application that handle every operational tasks easily and seamlessly with its smart features. Covering all the aspects, from Housekeeping, Engineering, Maintenance, Preventive Maintenance, Lost and Found, Guests Requests and Minibar, it helps to sustain the management of the hotel.
Features
Entirely Automated
Can be fully integrated with your existing PMS systems or used as an overlay system. An easy to use, secure and powerful tool to automate all your hotel room operations.
Scheduling and Forecasting
The cutting-edge features empower the supervisors to forecast and schedule assignments automatically.
Maintenance and Engineering
User friendly tools empowers the room attendants or technicians to create maintenance assignments and job sheets by simply taking a photo and choosing a reason.
Preventive Maintenance
Allows automatic scheduling of Preventive Maintenance Tasks to the technicians or engineers, based on the status of the Room. Removing the tedious manual process of maintenance.
Superior Minibar Control
Allowing the room or minibar attendant to instantly update about the consumed minibar items of a room and inform the relative departments or front desk.
Lost and Found Reports
The convenient tools allows instant reporting of lost and found items with the relative departments or front office.
Easy Workload Management
Allows automatic scheduling of Preventive Maintenance Tasks to the technicians or engineers, based on the status of the Room. Removing the tedious manual process of maintenance.
Comprehensive Inventory Management
Simply track the consumption of items per room like linen, consumables etc.
Staff Tracking
Track the staffs in real time with our solution.
Unlimited Checklists
Enabling your staff to never miss a point by allowing them to create unlimited checklists and steps for each tasks.
Benefits
Manage Expenses and Reduce Costs
Forecast and plan your staff requirements immediately with its innovative features. Automatic distribution of workload between peers. Implement the digital solution and eliminate paper & ink consumption.
Increase Users Productivity
Rapidly redirect cleaning and maintenance tasks between peers. Manage workloads between peers and Track time spent on tasks.
Reduce turnaround time
Using advanced scheduling features, attendants are instantly notified on room changes and requirements thus reducing the turnaround time.
Beneficial for the Users/Attendants/Staffs
Room attendants can promptly initiate requests to engineering on objects that they see faulty.
Also, allows room or minibar attendants to review minibar items online thus eliminating a user to come and physically inspect each minibar which saves time and increases efficiency.
Eliminate Misunderstanding between staffs
Easy task assignments eliminate confusions thus avoiding misunderstanding between peers.
Track User/Attendant/Staff location
Track users/attendants/staffs in real time and understand their flow on the hotel floor.