Surfsonix HOMS is a cloud enabled Hotel Operations Management Application that covers all the operational tasks that is required to sustain the management of the hotel. Covering all facets from Housekeeping, Maintenance, Preventive Maintenance, Guests Requests, Lost & Found, Minibar, Inventory Control and many more.
Surfsonix HOMS Mobile:
The vital mobile application for hotel managers and staffs, Surfsonix HOMS Mobile integrates seamlessly with Surfsonix Hotel Operation Management Solution (Surfsonix HOMS) to provide a consistent and cost-effective method to dispatch job requests, manage Housekeeping tasks, monitor Minibar usage, track lost & found items. In addition to tracking all requests, complaints and problems, users also have instant access to PMS data.
Surfsonix HOMS Mobile is the one stop mobile solution that you have been waiting for your hotels.
View and filter in-house, pre-arrival, departure and checked-out guest lists
Accept, create work orders and update job status in real time
Keep track of work orders/Jobs in Progress or Pending or Completed
Keep track of Escalated Jobs and reassign to desired person if required
Easy management of work orders for in-house guests/non in-house guests
Easy to use application receives work order notifications instantly
Supports multiple languages
Real time Room status/Minibar Status update to the PMS
Keep track of Lost & Found items and update the relative department
Workwise upload Image or Voice or Video whenever necessary
Receive Emergency Job alerts in real time
Scheduled Jobs for a future date and time
Manage your operations while on the move
Constant visibility of vital operational and important PMS data
Decreased job communication time
Individual controlled access for users and devices
Improved guests/users experience
Increased staff productivitye